Return & Refund Policy

This policy explains the return, exchange, and refund process for Typti orders placed through Airuingthin and paid through PayPal checkout.

15-Day Return and Exchange Window

Return or exchange requests must be submitted within 15 calendar days after your order has been delivered.

To be eligible for a return or exchange, the product should be unused or only gently inspected. Please include all original components, including the racket, foam ball, carry bag, accessories, and original packaging whenever possible.

You will also need to provide your order information and proof of purchase.

How to Request a Return or Exchange

Before sending an item back, contact us at shixian814916@gmail.com and provide:

• Your order number and order information
• The product color and quantity
• The reason for the return or exchange
• Your PayPal transaction details
• Product and packaging photos if the item arrived damaged, defective, or incorrect

Please wait for our return instructions before sending the product.

The correct return address will be provided after your request has been reviewed. Do not send the product back to the address shown on the original shipping package.

Items returned without prior authorization may not be accepted.

Return Shipping Costs

The customer is responsible for return shipping costs.

We recommend using a trackable shipping service and keeping the shipping receipt until the return has been received and processed.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If your item arrives damaged or defective, or if you receive the wrong product, contact us as soon as possible at shixian814916@gmail.com.

Please include your order number and clear photos of the product, packaging, shipping label, and the affected area so we can review the issue and provide an appropriate solution.

Exchanges

Exchange requests must also be submitted within 15 calendar days after delivery.

Please contact us before returning the product. Exchange requests are subject to product availability and will be reviewed after we receive your order information.

Refunds

Once we receive and inspect the returned product, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original PayPal payment method. Processing times may vary depending on PayPal, your bank, or your card provider.

Contact Us

For questions about returns, exchanges, refunds, or PayPal checkout, contact us at:

Email: shixian814916@gmail.com
Website: https://airuingthin.com